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Digital Product Refund Policy

Responsibility Before Purchase

Please review product descriptions, previews, and compatibility requirements carefully before completing your purchase. If you have any questions about a product, feel free to contact me before purchasing at jamiesculleynd@gmail.com.

By completing a purchase, you acknowledge that:

• You have reviewed all product details and requirements
• You understand the refund policy
• You agree to these terms at checkout

Download Issues

If you experience any technical issues with downloading or accessing your digital file, I am happy to help. Please contact me at jamiesculleynd@gmail.com and I will ensure you receive the file you purchased.

Refund Policy for Digital Products

I appreciate your purchase and want to ensure you have a positive experience with my digital products. Please review the refund terms below.

14-Day Refund Period

Refund requests are accepted within 14 days of the purchase date. After this period, refunds cannot be issued.

Support and Issue Resolution

If you encounter any issues with your digital product, please contact me so I can assist you. I encourage you to reach out before requesting a refund so we can determine the best solution.

How to Request a Refund

To request a refund or discuss any concerns, please contact me at jamiesculleynd@gmail.com.

Include your name, order details and a brief description of the issue. I will respond as promptly as possible.

Appointments & Consultations

All bookings for appointments, sessions, or consultations are non-refundable.

Client Responsibility Before the Session

Before your session, please ensure that you are able to send all required digital files such as lab results, documents, or other relevant information in a standard, accessible format (PDF, JPG, PNG, or similar). It is your responsibility to confirm that your files are complete, readable, and successfully delivered to me prior to the session. If you are unsure how to upload or send your documents, feel free to contact me for guidance at jamiesculleynd@gmail.com.

Rescheduling

If you need to reschedule, please contact me at jamiesculleynd@gmail.com at least 2 business days (48 hours) in advance.

I will make every effort to accommodate you, but availability is not guaranteed.

Missed or Late Appointments

Failure to attend a scheduled session or arriving too late to conduct the session without prior notice is considered a missed appointment, and no refund or credit will be issued.